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Terms Conditions

Terms and Conditions

Last Updated: 04/25/2025

These Terms and Conditions (“Terms”) govern your access to and use of our website (https://www.dgstair.com) and any services provided by DGStair Marketing Agency (“we,” “our,” or “us”).

By using our website or engaging with our services, you agree to be bound by these Terms. Please read them carefully. If you do not agree with any part of these Terms, please do not use our services.

About DGStair

DGStair is a digital marketing agency providing SEO, Social Media Marketing, Paid Ads, Web Development, Email Marketing, and other online marketing solutions to clients worldwide. Our services are offered under contractual agreements and customized to meet the individual needs of each client.

Use of Our Website

You agree to use our website for lawful purposes only. You must not:

  • Use the site in any way that breaches applicable local, national, or international laws.
  • Attempt to gain unauthorized access to the server or any connected system.
  • Reproduce, duplicate, copy, or resell any part of our website without express permission.

Service Engagement

Engagement with DGStair services requires a formal agreement (verbal, written, or digital) which outlines:

  • The scope of work
  • Project timeline
  • Pricing/payment terms
  • Deliverables
  • Client responsibilities

Once an agreement is in place, both parties are expected to fulfill their respective obligations in good faith.

Payments & Refunds

All payments for services must be made as per the agreed pricing plan and within the specified time frame.

Payment Methods:

We accept payments via:

  • Bank Transfer
  • Payoneer
  • Western union
  • Wise
  • Other local or international gateways (as agreed)

Refunds:

Due to the nature of digital marketing services, we do not offer refunds for completed work. However, partial refunds may be considered if a service has not been initiated or in special cases where mutual agreement is reached.

Client Responsibilities

Clients are responsible for:

  • Providing accurate and timely information required for project execution.
  • Granting necessary access to digital platforms (e.g., websites, social media, Google tools).
  • Promptly reviewing and approving project deliverables.

Failure to provide required information may cause delays for which DGStair is not liable.

Intellectual Property

All content, designs, and materials created by DGStair for clients remain the intellectual property of DGStair until full payment is received. Upon full payment, ownership of project-specific assets is transferred to the client unless otherwise agreed.

The content and design on the DGStair website, including text, graphics, logos, and digital materials, are protected by copyright and may not be reused or reproduced without our permission.

Data Security

We take your privacy seriously. All personal data is stored securely with:

  • SSL encryption
  • Secure servers and firewalls
  • Role-based access control
  • Regular software and platform updates

We also encourage our users to practice good digital hygiene (e.g., strong passwords).

Limitation of Liability

DGStair is not liable for:

  • Loss of profits or business interruption
  • Errors arising from third-party tools or platforms
  • Delays caused by client inaction or inaccurate input
  • Performance outcomes outside our control, such as search engine algorithm changes

We aim to deliver high-quality, performance-driven services, but we cannot guarantee specific rankings or business results.

Confidentiality

Both parties agree to maintain the confidentiality of proprietary or sensitive information shared during the course of the project. Confidential information may not be disclosed to third parties without written consent, unless required by law.

Termination

Either party may terminate a service agreement with written notice. In the event of termination:

  • The client will be billed for services completed up to the termination date.
  • Any unpaid dues must be settled immediately.

DGStair reserves the right to terminate any engagement if a client is found to violate these Terms or engage in unethical conduct.

Governing Law

These Terms are governed by the laws of the jurisdiction in which DGStair operates, unless otherwise specified in the project agreement. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the applicable courts.

Changes to Terms

We reserve the right to update or change these Terms at any time without prior notice. Changes will be effective once posted on our website. Continued use of our services implies acceptance of the revised Terms.

Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

Email: contact@dgstair.com
Website: https://www.dgstair.com

Thank you for choosing DGStair as your trusted digital marketing partner.